Policy for: MCO



Upon Arrival
NU Car Rentals service in Orlando is provided in cooperation with Action Car Rental. Upon arrival please call us at 407-240-2700 for courtesy shuttle to our location. We have a Courtesy phone in the baggage claim areas - dial 460. After collecting your luggage please meet us at our assigned pick up space - A11 on the A side of the Terminal or B11 on the B side. Nonprepaid reserved vehicles are held 2 hours during operating hours past reserved time or until office closing. A reservation reinstatement fee of 5.00 to 25.00USD per day will apply for late arrivals. Vehicles may not leave Florida. Florida residents receive 100 free miles per day -must provide proof of insurance and may not use debit cards. Customer agrees to pay a No Show charge on the credit card provided at the time of reservation if not cancelled 48 hours in advance.



Insurance
Basic liability insurance is included in the rate except for Florida residents who must present proof of liability insurance as a condition of rental. The renter is responsible for all damages to our vehicle. Proof of valid insurance (Declarations page) is required for renters who wish to decline our LDW (Loss Damage Waiver). Drivers unable to provide valid proof of current insurance transferable to the car rental will be required to purchase LDW. LDW is 24.99/day plus tax for economy through full size and 29.99/day plus tax for vans and SUVs. Deductible is 1000.00 SLI-Supplemental or 3rd Party Coverage is not mandatory.



Special Equipment
We offer the following equipment for rental: Child Seat $7.99 per day - specify infant, toddler or booster GPS system $7.99 per day Prepay Tolls are $9.99 per day-admin fee is $25.00 per violation Please request equipment at time of rental. Availability may be limited.



Fuel
Fuel is not included in the rate. Vehicles will leave with a full tank of fuel. Vehicle must be returned full to avoid any refueling charges upon return.



One Way Rentals
Vehicles may be returned to other Orlando locations with advance notice and payment of a one way drop fee. To obtain a quote for the fee, select the desired return location when reserving your car.



Geographic Restrictions
Vehicles may not leave the state of Florida. Florida residents receive 100 free miles per day. Over miles are .25 per mile.



Driver Qualifications
Drivers must be at least 18 years of age and present a valid photo drivers license from the state/country of residence at the time of rental. If drivers license is in a language other than English an International Drivers Permit is recommended. Underage drivers 18-21 fee is 20.00 per day, under 25-10.00/day. Additional drivers must meet the same qualifications as the primary driver. The additional driver fee is 5.99/day. All fees are taxable.



Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of $50 00 will be charged to the credit card provided as a guarantee. If your plans change, you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.



Inclusive Rate Pkg.
Should you purchase an Inclusive Rate Package please note that Collision and Theft waivers, as well as Taxes and Fees ARE included in your rate. You will remain responsible for any deductible or excess for any Waivers. NOT included in your rate is the Fuel, Underage Drivers Fee, Additional Drivers Fee and special Equipment such as baby seats and GPS, as well as Supplemental Liability Insurance or any other available option.



Credit & Debit Card Policy
We accept VISA, MasterCard, Discover and American Express. Debit cards are not accepted from Florida residents. If not using a credit card after completing your reservation contact Action Car Rental for approval at 407-240-2700 - a qualification screening is required. Additional restrictions may apply. A security deposit will be taken on all rentals until vehicle is returned on time with no damage. Deposit depends on terms of the rental. Minimum deposit is $100.00.



Legal Notice
NU Car Rentals provides a Car Rental Affiliate Reservation System and acts as an Agent for the convenience of You, the customer and the local owned and operated rental car firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.



Additional Information
All our vehicles are Non-Smoking vehicles. All vehicles are inspected upon return. If vehicle must be cleared of smoke odor and residue a min 50.00US up to a max of 250.00US cleaning fee will be charged to the credit card used at the time of rental. A rental day consists of a 24 hour period commencing with the date and time indicated on the rental contract. Any changes to the reservation or rental may result in a change of rate or an additional fee. There are no refunds for early returns. If you require multiple vehicles for the same dates or overlapping periods, please make sure to use the actual name of the driver for each booking. Otherwise the duplicate name reservations will be automatically cancelled. We cannot accept responsibility for cancelled reservations. Makes and models are examples only and are not guaranteed. Other restrictions may apply. If you booked a Pay Now Special rate you will be charged in US dollars a non refundable deposit equivalent to the amount of the rental charges for the reserved period. Additional charges will be collected in local currency at the time of payment.